For a health system to successfully go digital, the platform must support health goals and enhance the patient’s experience.
As you are aware, plenty of systems and services have undergone a digital transformation. Throughout the healthcare sector, this type of change has been evident for many years. Health information, along with digital tools and technologies, can transform health systems to address pressing issues and offer better quality care for all. It’s an ongoing effort to design and update the many elements and features that optimized digital health systems to work as intended. For a health system to successfully go digital, the platform must support health goals and enhance the patient’s experience. Applying these concepts to digital health systems could get us closer to that solution.
Interoperability for All Participants
In order for the health system to perform well in a digital landscape, we need to reassess interoperability for all participants. Of course, many argue that the patient is most important and that the patient needs to be the priority. To an extent, this may be true. However, keeping only the patient at the center of a digital health system will not be enough. Other participants to account for are the family, the provider, insurance companies, the payer, and more. The new system must achieve balance when addressing the needs of all these constituents. After all, how can we expect patients to use the platform if others who play a critical role in their healthcare aren’t using the technology successfully?
Using Value-Added Technology
The beauty of digital health systems is how it can readily incorporate a range of new technologies to supplement the care experience. One example that immediately comes to mind is mobile health technology or devices like smartwatches, fitness trackers, or other types of wearables. The healthcare sector can embrace these tools to create better outcomes for the patient users. Truly, there are plenty of other types of technology that can be applied to the patient care experience. These include artificial intelligence, chatbots, virtual assistants, EHR software, and more.
Data Governance
Another critical component of digital health system success is developing strong data governance. Data governance is policy and frameworks that work to manage and protect an organization’s data against security threats. Health data is extremely sensitive. At the same time, patients and other stakeholders expect the information to be secured at all times while remaining accessible to authorized parties when needed. All users need to trust that the data is secure yet shareable, accurate, but tamper-proof. In this regard, blockchain applications can be part of the solution.
Healthcare IT Services and Solutions from Audley Consulting Group
The experts at Audley Consulting Group dedicate their passion and work to providing exceptional healthcare-centered IT services to our clients. Our consultants uncover your business needs to tailor an effective information technology solution that is unique to your situation. We proudly serve public and private sector clients in the Washington DC, Maryland, Virginia areas, and beyond. Audley Consulting group has delivered value-added IT services to businesses and government agencies. We can show how our healthcare IT services can benefit you too. To get started, call us at 301-770-6464, or visit our website. Follow us on Facebook, Twitter, and LinkedIn.